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Site URL: www.technologyreview.com
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Posts: 22
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Pairing live support with accurate AI outputs
https://www.technologyreview.com/2024/12/20/1109201/pairing-live-support-with-accurate-ai-outputs/
Published: December 20, 2024 19:55
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response…
Enabling human-centric support with generative AI
Published: December 20, 2024 19:54
It’s a stormy holiday weekend, and you’ve just received the last notification you want in the busiest travel week of the year: The first leg of your flight is significantly delayed. You might expect this means you’ll be sitting on hold with airline…
Puzzle Corner
https://www.technologyreview.com/2024/12/20/1109125/puzzle-corner-69/
Published: December 20, 2024 15:40
Ready for a fresh set of puzzles? Click here for the January/February Puzzle Corner, brought to you with a special Mystery Hunt twist by guest editor Dan Katz ’03. This column includes solutions to three September/October 24 problems. Find solutions to the…
Puzzle Corner September/October 2024 bonus solutions
Published: December 20, 2024 15:35
Here are solutions for the three bonus problems that appeared in the September/October 2024 Puzzle Corner column we guest edited. Solutions for S/O2, S/O4, and S/O6 are below; those for S/O1, S/O3, and S/O5 can be found here. S/O2. Frank notes that a…
The Download: shaking up neural networks, and the rise of weight-loss drugs
Published: December 20, 2024 13:10
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The next generation of neural networks could live in hardware Networks programmed directly into computer chip hardware…
Drugs like Ozempic now make up 5% of prescriptions in the US
Published: December 20, 2024 11:00
US doctors write billions of prescriptions each year. During 2024, though, one type of drug stood out—“wonder drugs” known as GLP-1 agonists. As of September, one of every 20 prescriptions written for adults was for one of these drugs, according to the…
The next generation of neural networks could live in hardware
Published: December 20, 2024 10:00
Networks programmed directly into computer chip hardware can identify images faster, and use much less energy, than the traditional neural networks that underpin most modern AI systems. That’s according to work presented at a leading machine learning…
Why childhood vaccines are a public health success story
https://www.technologyreview.com/2024/12/20/1109087/childhood-vaccines-public-health-success/
Published: December 20, 2024 10:00
This article first appeared in The Checkup, MIT Technology Review’s weekly biotech newsletter. To receive it in your inbox every Thursday, and read articles like this first, sign up here. Later today, around 10 minutes after this email lands in your inbox,…
Accelerating AI innovation through application modernization
Published: December 19, 2024 16:25
Business applications powered by AI are revolutionizing customer experiences, accelerating the speed of business, and driving employee productivity. In fact, according to research firm Frost & Sullivan’s 2024 Global State of AI report, 89% of organizations…
The Download: digital twins, and where AI data really comes from
Published: December 19, 2024 13:10
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Digital twins of human organs are here. They’re set to transform medical treatment. Steven Niederer, a biomedical…
Three pieces of good news on climate change in 2024
https://www.technologyreview.com/2024/12/19/1109054/good-climate-news/
Published: December 19, 2024 11:00
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. The vibes in the climate world this year have largely been … less than great. Global greenhouse-gas emissions hit…
Digital twins of human organs are here. They’re set to transform medical treatment.
Published: December 19, 2024 10:00
A healthy heart beats at a steady rate, between 60 and 100 times a minute. That’s not the case for all of us, I’m reminded, as I look inside a cardboard box containing around 20 plastic hearts—each a replica of a real human one. The hearts, which…
The Download: AI tracking birds, and a pig kidney transplant
Published: December 18, 2024 13:10
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. AI is changing how we study bird migration In a warming world, migratory birds face many existential threats.…
This is where the data to build AI comes from
https://www.technologyreview.com/2024/12/18/1108796/this-is-where-the-data-to-build-ai-comes-from/
Published: December 18, 2024 10:50
AI is all about data. Reams and reams of data are needed to train algorithms to do what we want, and what goes into the AI models determines what comes out. But here’s the problem: AI developers and researchers don’t really know much about the sources of…
AI is changing how we study bird migration
Published: December 18, 2024 10:00
A small songbird soars above Ithaca, New York, on a September night. He is one of 4 billion birds, a great annual river of feathered migration across North America. Midair, he lets out what ornithologists call a nocturnal flight call to communicate with…
Roundtables: The Worst Technology Failures of 2024
Published: December 17, 2024 20:00
Recorded on December 17, 2024 The Worst Technology Failures of 2024 Speakers: Antonio Regalado, senior editor for biomedicine, and Niall Firth, executive editor. MIT Technology Review publishes an annual list of the worst technologies of the year. This…
A woman in the US is the third person to receive a gene-edited pig kidney
Published: December 17, 2024 14:00
Towana Looney, a 53-year-old woman from Alabama, has become the third living person to receive a kidney transplant from a gene-edited pig. Looney, who donated one of her kidneys to her mother back in 1999, developed kidney failure several years later…
The Download: 2024’s biggest technology flops, and AI’s search for energy
Published: December 17, 2024 13:10
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The 8 worst technology failures of 2024 They say you learn more from failure than success. If so, this is the story…
The 8 worst technology failures of 2024
https://www.technologyreview.com/2024/12/17/1108883/the-8-worst-technology-failures-of-2024/
Published: December 17, 2024 11:00
They say you learn more from failure than success. If so, this is the story for you: MIT Technology Review’s annual roll call of the biggest flops, flimflams, and fiascos in all domains of technology. Some of the foul-ups were funny, like the “woke” AI…
AI’s search for more energy is growing more urgent
Published: December 17, 2024 10:00
This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. If you drove by one of the 2,990 data centers in the United States, you’d probably think little more than “Huh, that’s…
The Download: AI emissions and Google’s big week
https://www.technologyreview.com/2024/12/16/1108793/the-download-ai-emissions-and-googles-big-week/
Published: December 16, 2024 13:09
AI’s emissions are about to skyrocket even further It’s no secret that the current AI boom is using up immense amounts of energy. Now we have a better idea of how much. A new paper, from a team at the Harvard T.H. Chan School of Public Health, examined…
Google’s big week was a flex for the power of big tech
Published: December 16, 2024 09:32
Last week, this space was all about OpenAI’s 12 days of shipmas. This week, the spotlight is on Google, which has been speeding toward the holiday by shipping or announcing its own flurry of products and updates. The combination of stuff here is pretty…