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The New Business of Innovation
Site URL: sloanreview.mit.edu
Feed URL: sloanreview.mit.edu/feed
Posts: 10
Followers: 1
10 Strategies for Leading in Uncertain Times
https://sloanreview.mit.edu/article/10-strategies-for-leading-in-uncertain-times/
Published: April 28, 2025 11:00
Carolyn Geason-Beissel/MIT SMR | Getty Images Since January, the news cycle has felt unrelenting to many people — every headline, sound bite, and social media scroll seems to deliver a fresh wave of disruption. The atmosphere is charged, with uncertainty…
How to Hold General-Purpose AI Producers Accountable
https://sloanreview.mit.edu/article/how-to-hold-general-purpose-ai-producers-accountable/
Published: April 24, 2025 11:00
For the fourth year in a row, MIT Sloan Management Review and Boston Consulting Group (BCG) have assembled an international panel of AI experts that includes academics and practitioners to help us understand how responsible artificial intelligence (RAI) is…
How to Make Data Work Meaningful
https://sloanreview.mit.edu/article/how-to-make-data-work-meaningful/
Published: April 23, 2025 11:00
MIT SMR | Getty Images For all the emphasis on employee satisfaction in recent years, the experiences of millions of workers have worsened. The latest Gallup poll on the topic, from November 2024, found only 18% of U.S. workers are satisfied with their…
Rethink the Growth Imperative
https://sloanreview.mit.edu/article/rethink-the-growth-imperative/
Published: April 22, 2025 11:00
Paul Tong/Ikon Images Karl-Johan Perrson, the chairman and former CEO of H&M, once asked, “What would it mean if we all consumed 20% less? I believe it would be catastrophic. It would mean 20% less jobs, 20% less taxes, 20% less money for schools, doctors,…
Building Customer Value: From Theory to Practice
https://sloanreview.mit.edu/video/building-customer-value-from-theory-to-practice/
Published: April 22, 2025 09:55
Related Reading F. Selnes and M.D. Johnson, “What Leaders Still Get Wrong About Customer Portfolio Management,” MIT Sloan Management Review, March 18, 2025. F. Selnes and M.D. Johnson, “Manage Your Customer Portfolio for Maximum Lifetime Value,” MIT Sloan…
How to Supercharge Your Crisis Training
https://sloanreview.mit.edu/article/how-to-supercharge-your-crisis-training/
Published: April 21, 2025 11:00
John Holcroft/Ikon Images Crises now hit organizations hard, fast, and in ways that few leaders see coming. When cybersecurity company CrowdStrike released a faulty update to its software in 2024, it triggered a massive global outage that crashed 8.5…
Maximize the Wisdom of the Crowd for Complex Problems
https://sloanreview.mit.edu/article/maximize-the-wisdom-of-the-crowd-for-complex-problems/
Published: April 17, 2025 11:00
Gary Waters/Ikon Images Crowdsourcing is a powerful tool for innovation. All kinds of industries have embraced this approach to collaborative problem-solving to tap into a much wider pool of experiences and perspectives than a few experts could provide.…
What the Return-to-Office Debate Misses: Employees Are Customers
https://sloanreview.mit.edu/article/what-the-return-to-office-debate-misses-employees-are-customers/
Published: April 16, 2025 11:00
MIT SMR | Getty Images The ongoing debate about return-to-office mandates is a symptom of a bigger issue. Most companies treat employees as a cost to be managed rather than customers who choose how much of their personal energy and effort to bring to work…
Will AI Disrupt Your Business? Key Questions to Ask
https://sloanreview.mit.edu/article/will-ai-disrupt-your-business-key-questions-to-ask/
Published: April 15, 2025 17:00
MIT SMR | Getty Images As artificial intelligence changes the business world, executives’ biggest concern is disruption. They worry that their companies will go the way of Blockbuster or AOL if their leaders aren’t quick enough to respond to emerging…
Overcoming AI Hallucinations: Truist’s Chandra Kapireddy
https://sloanreview.mit.edu/audio/overcoming-ai-hallucinations-truists-chandra-kapireddy/
Published: April 15, 2025 11:00
On today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate…